By browsing this site you agree that viewing/downloading/receiving sexually explicit materials does not violate the standards or laws of your community, that you will not make any of the materials available to minors in any form, that you believe it is your constitutional right to view these materials, that you will be fully liable for any legal ramifications that may arise from your receiving or viewing of these materials and that you are over the age of 18.
Minimum order amount is $150.00
Backorders are handled according to your instructions. Please contact your account representative to establish or clarify your preference.
Our goal is to process & ship all orders within 24-48 hours after they are received (during Monday - Friday). All orders shipped via UPS GROUND unless otherwise requested.
All orders are shipped C.O.D. Money order or major credit card. If you would like to apply for terms please fill out our credit application and fax it to us. Please allow 7 - 10 days to review your application.
There is a $35.00 fee each time a check is returned, which will be added to your next order. A returned check will cause your account to be placed on C.O.D. money order status.
As we strive to provide the best customer service, we have developed an improved returns process. This will expedite the process as well as ensure proper credits are given for merchandise returned.
WILLIAMS TRADING CO. and MUFFS & CUFFS are dedicated to providing your consumers the highest quality online purchase experience from all of our resellers. As such, we strictly enforce all minimum advertised price policies (MAP policy compliance) designated by our branded-vendor partners to protect their product's imagery, trademark and pricing.
It is the sole discretion of WILLIAMS TRADING CO. and MUFFS & CUFFS to reserve the right to review a reseller's compliance with branded-vendor partner's MAP policy. If it is verified a WILLIAMS TRADING CO. and MUFFS & CUFFS customer advertises a vendor-branded product below the MAP policy price, they will no longer be eligible to purchase or resell that branded-product line. Upon the terms and conditions of our appointed distribution agreements, we require our re-sellers to execute a MAP minimum advertising price policy agreement for all participating resellers.
Amazon Sale Restrictions
Additionally as an authorized distributor of the listed product lines, Muffs & Cuffs enforces distribution agreements pertaining to the direct sale of products that cannot be listed or sold on Amazon.com. For these products, Muffs & Cuffs internet and brick and mortar re-sellers cannot create or sell products listings without prior approval from the respective brands in which we hold appointed distribution agreements.
Vendor Map Policies by Brand , please review each brand before listing: Please click on the branded-vendor partner links below for a full list of their MAP policy compliance details.
|1||Aloe Cadabra MAP Agreement||Amazon fully Restricted|
|2||B Swish MAP Agreement||Amazon fully Restricted|
|3||Bathmate MAP Agreement||Amazon fully Restricted|
|4||BVibe MAP Agreement (online form)||Amazon fully Restricted|
|5||California Exotics||Amazon ASIN Restricted|
|6||California Exotics Approved ASIN LIST||Amazon ASIN Restricted|
|7||Dame MAP Agreement||Amazon fully Restricted|
|8||Doc Johnson (Kink Labs MAP Policy)||Amazon fully Restricted|
|9||Doc Johnson (Kink Labs MAP Pricing Sheet||Amazon fully Restricted|
|10||Eden Products||Amazon fully Restricted|
|11||ILF (Fleshlight)||Amazon fully Restricted|
|12||LELO MAP Agreement||Amazon fully Restricted|
|13||OhMiBod Policy||Amazon fully Restricted|
|14||Passionate Playground||Amazon fully Restricted|
|15||Pjur MAP Agreement||Amazon fully Restricted|
|16||Raw Nation||Amazon fully Restricted|
|17||Shibari||Amazon fully Restricted|
|18||The Stockroom Inc.||Amazon fully Restricted|
|19||Aneros||Partial with MAP Pricing|
|20||B Cummings||Partial with MAP Pricing|
|21||Bubble Love||Partial with MAP Pricing|
|22||Cloud 9 Novelties||Partial with MAP Pricing|
|23||Dr. Clockwork||Partial with MAP Pricing|
|24||Empowered Sales Agreement||Partial with MAP Pricing|
|25||F-Machine, F-Slider||Partial with MAP Pricing|
|26||Je Joue MAP Agreement||Partial with MAP Pricing|
|27||Jelique Products Inc.||Partial with MAP Pricing|
|28||Jimmyjane||Partial with MAP Pricing|
|29||JOPEN Sales Agreement||Partial with MAP Pricing|
|30||Kamasutra Map Policy||Partial with MAP Pricing|
|31||Keglemaster||Partial with MAP Pricing|
|32||LEAF Wholesale Prices (2011)||Partial with MAP Pricing|
|33||Love Honey||Partial with MAP Pricing|
|34||Magic Wand||Partial with MAP Pricing|
|35||Male Edge||Partial with MAP Pricing|
|36||MD Science Internet Sales Agreement||Partial with MAP Pricing|
|37||Minna||Partial with MAP Pricing|
|38||NC USA||Partial with MAP Pricing|
|39||Nu Sensuelle||Partial with MAP Pricing|
|40||Passionate Playground||Partial with MAP Pricing|
|41||Peekaboo Poles (2012)||Partial with MAP Pricing|
|42||PFB Vanish Map Policy||Partial with MAP Pricing|
|43||Rascal Toys CR1 Channel 1||Partial with MAP Pricing|
|44||Raw Nation Internet Sales Agreement||Partial with MAP Pricing|
|45||Savvy (VeDo Brand)||Partial with MAP Pricing|
|46||Sola MAP Agreement||Partial with MAP Pricing|
|47||Suki LLC||Partial with MAP Pricing|
|48||SVAKOM MAP Agreement||Partial with MAP Pricing|
|49||SVAKOM MAP Pricing||Partial with MAP Pricing|
|50||Tantus Rumble MAP Agreement||Partial with MAP Pricing|
|51||UVee||Partial with MAP Pricing|
|52||VSI||Partial with MAP Pricing|
|53||Womanizer MAP Agreement||Partial with MAP Pricing|
You must complete both of the following forms and send them to us, via fax or mail, before you can start ordering:
Fax to: 856-663-2059
|600x201||Main Standard Banner|
|140x140||Above Fold Cube Banner|
|173x288||Skyscraper Side Bar Banner|
|173x108||Mini Side Bar Banner|
|Half Page||Catalog Half Page Template Photoshop File|
|Full Page||Catalog Full Page Template Photoshop File|
|Full Page||Storerotica Ad Template Photoshop File|
|Full Page||Xbiz Ad Template Photoshop File|
|300x250||JRL Charts Banner Template Photoshop File|
|300x600||JRL Charts Banner Template Photoshop File|
|500x647||JRL Charts Banner Template Photoshop File|
|606x340||JRL Charts Banner Template Photoshop File|
Return Goods Customer Service RMA Request Form
RETURNED GOODS RMA Process - As we strive to provide the best customer service, we have developed an improved returns process. This will expedite the process as well as ensure proper credits are given for merchandise returned. All return requests should be processed at the following link. http://goo.gl/forms/fsS4Eq10gM
STEP 1: Submit a list of items you wish to return. Include Customer #, item #, quantity and reason for return. (Defective, damaged, shipping error) For example - PD250111 x 4 defective(Item numbers can be found on the back of most boxes or near the UPC).If you have multiple accounts, please make sure customer account # matches the items purchased in order to receive proper credit. Our system verifies whether an item has been purchased by the customer requesting the credit. (This list must be submitted online for approval)
STEP 2: A response will be sent back of approved items that will be credited. (Items that are older than 90 days or not purchased from Williams Trading will not be credited.) Any unapproved items returned will be destroyed unless you arrange for return shipping.
STEP 3 RMA # will be issued for the approved items after the list is verified. Please put your RMA # on your return box to expedite the process. Call tags (UPS) cost will be charged back against the credit issued. Please ship your return box via UPS or USPS. Once the return is shipped back to Williams and processed, a credit memo will be sent via mail or e-mail.
Damages - Shortage
All product leaves our warehouse in perfect condition. All concealed damage or short shipments must be reported to Williams Trading Co. within 48 hours of receipt of goods. If you receive a shipment with exterior damage please notify the carrier immediately and the driver notes the damage. Please save all original packaging and cartons for driver inspection. Contact your sales rep with the claim number.
Stock Balancing - all stock balancing requests must be submitted for advance approval and returned at dealer’s shipping expense. Please note we only accept stock balances after 3 months from shipment up to a total of 6 month period. All Stock Balance returns require a 20% restocking fee. All product must be in its original packaging with no markings or pricing stickers. Please use this digital form to request your RMA for stock balance. All Seasonal Items (Christmas, Valentine’s Day, Halloween), Closeout, Discontinued and Special Kits items are considered final sale items and no credit will be approved.
Williams Trading will be closed the following holidays during the calendar year: New Years Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day & Christmas Day. If one of these holidays fall on a Saturday, we will honor the holiday on Friday, the day before. If one of these holidays falls on a Sunday, we will honor the holiday on Monday, the next day. Also our Sunday AM warehouse shift might change during a holiday. Example is Memorial and Labor day we will not work Sunday but will have a warehouse staff working Monday. Notification will be emailed and posted prior to each holiday of our working schedule or any other changes.
GENERAL TERMS AND CONDITIONS FOR THE PRE BLACK FRIDAY SALE
FOR BRICK AND MORTAR WHOLESALE ACCOUNTS
Williams Trading Co is growing fast and always looking for awesome new team members that want to join us in our mission to provide the absolute best distributor customer experience.
Become part of our growing family. Williams Trading Co: Williams Trading Co is a leading wholesaler of Adult Novelty Products offering over 20,000 products located in Pennsauken NJ. Williams Trading Co offers sales of novelty products to traditional independent brick and mortar dealers, in addition to a complete drop shipment program for online retailers. We are a 40 year company that has helped to build and establish the Adult Novelty business here in the U.S